Frequently Asked Questions

How to fix the error: "Program initialization error." ?

  1. Open command line as administrator;
  2. Perform the following command:
    c:\windows\system32\regsvr32.exe jscript.dll
    or (if your OS is x64bit)
    c:\Windows\SysWOW64\regsvr32.exe jscript.dll
  3. The following message should appear: DllRegisterServer in jscript.dll succeeded.
Or just download and run this script FixInitializationError.bat (right-click on the link and from menu select 'Save Target As', 'Save Link As' or 'Save As')

Do you plan to release a version for non-Windows platforms (Linux, Unix, MacOS, Android or iPhone)?

There are no plans to port QTranslate to other platforms.

Why text recognition doesn't work sometimes?

QTranslate uses Free OCR API provided by OCR.SPACE. Sometimes API access point is not available. You can check the Free OCR API performance and uptime at the API status page.

How to get free OCR API key?

  1. Register here for your free OCR API key
  2. Enter your email into the "Email Address" field and click the "Subscribe to list" button
  3. Check your email (you should receive an email from "OCR.SPACE Team")
  4. Click the confirmation link in the email
  5. Check your email (you should receive a second email from "OCR.SPACE Team" with your personal OCR API key)
  6. Open QTranslate Options window
  7. Copy and paste your key from the email to the "OCR API key" field on the Advanced page

Google Translate service doesn't work in China

  1. Open QTranslate Options window
  2. Select Advanced tab
  3. Change Google domain option to cn
  4. Click OK or Apply button to save changes